parcel post from Canada

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parcel post from Canada

Postby flysurge » Fri Dec 05, 2008 4:12 pm

Has anyone got an idea how long this takes. Ordered two fphe's from Klaus on the 20th...shipped 22nd....still not here. THIS SUCKS!!!!!

Seems he has a good product..but next time I will buy from in the states. More business for Omar.
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Postby BMW Fan » Fri Dec 05, 2008 5:52 pm

I apologize but I do not have any influence to speed up the customs procedure or the mailing system. :cry:
Sorry !

Klaus
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Postby flysurge » Fri Dec 05, 2008 6:42 pm

I know its not your fault....its just frustrating. Were they insured...Im not confident in their getting here.
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Re: parcel post from Canada

Postby John Galt » Fri Dec 05, 2008 8:41 pm

****************
Last edited by John Galt on Tue Dec 16, 2008 8:49 pm, edited 1 time in total.
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Postby BMW Fan » Fri Dec 05, 2008 8:45 pm

Yes,

insurance included as stated on my INVOICE.

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Re: parcel post from Canada

Postby flysurge » Sat Dec 06, 2008 9:43 am

Get a grip on reality.

Learn some patience, you'll live longer.[/quote]

John not sure who pissed on your Cheerios this am, but I'm pretty sure it wasnt me.
As for my reality, Im sorry if mine doesnt jibe with yours. I asked a simple question, sorry if I offended. As for Klaus's quality , well that remains to be seen , as I havent received the product, and the insulation and fittings are not available, due to being lost in shipment. So I'm sure you can see my concern. As far as timing, and patience.....I fly all over the globe, Im used to taking off one evening and being in Beijing the next morning...I also ship aircraft and parts overseas and have containers in europe arrive in less than 2 weeks. I realize this is not Klaus's doing. But, and I mean this as respectfully as I can phrase it....I asked if anyone had any experience with the timing of the shipment....I did not ask for your condescending glibness. As for my patience...when I am told to expect some thing in a week or so...thats when I expect it. Sitting , with a project taking up space waiting for parts is not a strong point. Omar was able to get switches across the country in 3 days...so I'm sure you could understand the frustration of a part being 1/3 the distance away taking this long.
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Re: parcel post from Canada

Postby BMW Fan » Sat Dec 06, 2008 4:12 pm

as I havent received the product, and the insulation and fittings are not available, due to being lost in shipment. So I'm sure you can see my concern.


Because my shipment ( insulation box and fittings ) were lost.....and I suffer a big financial loss,
you are concerned you wont get your shipment, but paid for ?

What kind of accusation is that ?
I never cheated in 58 years and won’t start for a meager $ 85.00

I did pass on your Tracking number, I wrote :

I'll ship Monday, November 24,2008
Your Tracking number with Canada Post = CX232472545CA

I copied the tracking info which reads :

Date of EventTime of EventLocationDescription
Retail LocationSignatory Name

2008/11/2809:53International item has left Canada

2008/11/2412:49SHUBENACADIE, NS Item accepted at
the Post Office
2008/11/2205:17HALIFAX, NS An order has been
electronically submitted


I do offer you the following:

If you send my parcel back unopened , I will pay for the shipping cost and if you can proof the shipping at the same time I’ll refund your money in FULL.
I won’t wait till the parcel arrives back in Nova Scotia.
So you don’t have to deal with me anymore and you are free to buy wherever you want.

Klaus
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Postby hheynow » Sat Dec 06, 2008 7:03 pm

I ordered Klaus's coolant heated VO filter and yes it took forever but hhey it traveled from Nova Scotia to California which is quite a bit away. I opted for the horse and buggy rate but well worth the wait. Klaus is quite a character. :wink:
Last edited by hheynow on Sat Dec 06, 2008 10:47 pm, edited 1 time in total.
FOR SALE: 1997 Ford F-350 7.3L PSD - Plant Drive kit
1984 Mercedes Euro 300D NA - Custom two tank
Running on used plant oil and biodiesel since May 2006
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Postby John Galt » Sat Dec 06, 2008 8:41 pm

***************
Last edited by John Galt on Tue Dec 16, 2008 8:49 pm, edited 1 time in total.
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Postby veggiesub » Mon Dec 08, 2008 2:12 pm

I'm in the same situation. Klaus shipped my FPHE promptly, but the Canada Post tracking ends at their border. Waiting patiently as the temperture drops.
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Postby John Galt » Mon Dec 08, 2008 8:12 pm

*****************
Last edited by John Galt on Tue Dec 16, 2008 8:49 pm, edited 1 time in total.
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Postby 240Volvo » Mon Dec 08, 2008 9:33 pm

US customs can and does routinely delay shipped items for long periods.
1984 Volvo 240 diesel with a single tank Elsbett conversion: electric fuel filter heater, FPHE, glow plugs, and injectors. Also injector line heaters and block heater, running 20%kero/80%WVO winter blend.
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Postby Burbarian » Mon Dec 08, 2008 11:43 pm

Tell me about it. My nieces in Manitoba probably won't see the presents I sent last week till sometime in January.
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Postby John Galt » Tue Dec 09, 2008 12:33 am

If you sent the items to your relatives with 'gift' checked on the customs declaration, then customs does not get involved except in very rare circumstances. I received a gift package from the US in about fourteen days a week ago.

Commercial shipments are another matter. They get processed by customs so that the appropriate taxes and duty are charged. That process can take weeks and weeks, they're never in a hurry, it's just a job.
Last edited by John Galt on Tue Dec 16, 2008 8:50 pm, edited 2 times in total.
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Postby flysurge » Tue Dec 09, 2008 6:28 am

I recieved an email from Klaus....Just to make this clear, I am not accussing Klaus of any wrong doing, I simply asked for peoples experience with shipping. I am concerned that the products that make this really neat ( the insulation and fittings were lost in shipping TO him (not from him) and are not available. Lesson learned, have them sent by a type of shipping that is trackable at all times....or plan your install a month or two in advance. Perhaps someone can help Klaus out and act as a US distributer, ordering 10 or 15 in advance??? Again I am not upset with Klaus, but with the shipping. I am looking forward to getting the fphe, but am assuming it will be unremarkable (needed for mock up), but really am concerned that even when he recieves the missing parts, it may be another month until things are funtional..........just frustrating.
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